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As a Quality Assurance manager at a video game studio in Southern California I managed a team of 20 quality assurance testers. Our job was to test various video games, discover bugs, submit our findings to the programmers and then assure that they get fixed. <br> One Monday morning I get a phone. Jeff, a 22-year-old avid gamer is called in "sick."<br> "Arthur? I'm not going to be coming in today. I'm not well." He sounding on the brink of tears. "We were playing AD&D (Advanced Dungeons and Dragons) last night and I had a mage that I've been playing for well over a year. We got into a big battle at the mouth of the dragons cave just west of Hillsbrad and my character was killed." <br> (I guess I needed to know where his fictional character was taken down.) He continued, “I’m feeling really bad and probably won’t be coming in today. I’ll talk to you tomorrow. Thanks, bye.”<br> <br> I called Jeff back and informed that if he didn’t come in I would be giving him a very extended mourning period of time. Apparently he didn’t believe me and didn’t come in. <br> I told my boss and he understood. Jeff was no longer part of the team. <br> <br> This is probably one of the best phone messages I’ve ever received. Yes, I still have it. And play it from time to time.
By Arthur Conley
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