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I work for a rental car company. As someone was returning a car (a newer ford fusion), I asked my employee to grab the mileage and fuel level. She proceeded to the parking lot and entered a customers car (an older BMW) grabbing all their belongings in the car as she tried to check the milaege. The customer and I watched in amazement for a couple minutes while she could not figure out why the key would not work in the car. The car owner started freaking out in my office and stormed out yelling at the employee.
By ice

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